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Terms and Conditions

Terms and Conditions

No cancellation/refund policy for any orders once confirmed.

1. Our Pledge

We are committed to safeguarding the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) (the "Ordinance") under the laws of Hong Kong.

2. Collection of Personally Identifiable Information

When you visit our website(s), we will record your visit only and will not collect any personally identifiable information (i.e. information that is about you and identifies you) from you unless otherwise stated. Cookies used (if any) in any part of our website will not be deployed for collecting personally identifiable information. For your information, Cookies are small computer files that can be stored in web surfers' computers for the purposes of obtaining configuration information and analysing web surfers' viewing habits. They can save you from registering again when re-visiting a web site and are commonly used to track your preferences in relation to the subject matter of the website. You may refuse to accept Cookies (by modifying the relevant Internet options or browsing preferences of your computer system), but to do so you may not be able to utilize or activate certain available functions in our websites.

3. Types of Personally Identifiable Information Collected

At times, you may be asked to provide your personally identifiable information ("Personal Data") including, but not limited to, your name, gender, age, telephone number, fax number, home address, email address, credit card information, bank account number, education level, occupation, household income, interests and favourite activities, etc. in order to enjoy the service we offer. Specific purposes for which your Personal Data may be used are set out in our Personal Information Collection Statement under section 6 below, including the use of Personal Data for direct marketing.

4. Security

All personal data you provide to us is secured on our website with restricted access by authorized personnel only. Our online registration process uses the SSL protocol link for data transmission so as to protect your data via encrypting it in a secure format to ensure its privacy is maintained.

5. Personal Information Collection Statement ("PICS")

5.1 As customer, it may be necessary for you to provide us with your Personal Data when you apply to us and / or continue to subscribe with us for a service and / or product ("Services"). If your Personal Data is incomplete or incorrect, we may not be able to provide or continue to provide the Services to you.
5.2 We shall keep your Personal Data confidential at all times. Our policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of Personal Data will be in accordance with the laws of Hong Kong and are as set out in this PICS.

5.4 You agree that all the Personal Data provided by you to us may be used and retained by us for the following purposes and for other purposes as may be agreed between you and us or required by law from time to time:
providing the Services;
analyzing, verifying and / or checking of your credit, payment and / or status in relation to the provision of the Services;
processing of any payment instructions, direct debit facilities and / or credit facilities requested by you;
enabling the daily operation of your account and / or the collection of amounts outstanding in your account in relation to the Services;
carrying out data sorting and analysis to enable us to better understand your characteristics and buying behavior and to provide other services better tailored to your needs, and to assist us in selecting good and services that are likely to be of interest to you;
providing you with regular communications from us with details of the Services and its benefits;
the normal management, operation and maintenance of the performance of the Services;
designing new, or improving existing, Services provided by us, our subsidiaries or our affiliates to you;
investigation of complaints, suspected suspicious transactions and research for service improvement;
prevention or detection of crime;
disclosure as required by law;
aggregated behavioral analysis.
5.5 We would also like to use your Personal Data (including your name, telephone number, address and email address and other information provided to us when you register) for direct marketing to you (whether by post, email, phone, SMS or the like.
Please note that we cannot so use your Personal Data unless we have received your consent.
5.6 We may disclose and transfer (whether in Hong Kong or abroad) to our agents or contractors under a duty of confidentiality to us who provide administrative, data processing, research and marketing, distribution, telecommunications, professional or other similar services to us and to any of our actual or proposed assignees or transferees of our rights with respect to you in connection with a merger, sale or transfer (whether of assets or shares), to use, hold, process or retain such Personal Data for the purposes.
You have the right to:

check whether we hold any of your Personal Data;
access your Personal Data held by us;
require us to correct any Personal Data which is inaccurate;
ascertain our policies and practices (from time to time) in relation to Personal Data and the types of Personal Data held by us.
opt out from receiving direct marketing materials from us at any time.

6.    The method of authenticity inspection
Go to the brand repair center or brand boutique for identification.

7.     Global Warranty
All watches purchased from our shop have a 5-year quality guarantee provided by the original manufacturer of the brand.

8.     Dealer stamp

The warranty cards of all watches sold in our shop are stamped with the stamp of the authorized dealer, the date of purchase, the model of the watch and other information.

The brand's after-sales repair center will only accept the warranty card with the dealer's stamp, purchase date, watch model, etc., and will provide free warranty for the watch.

9.      Deposit
For watches that are not in stock, customers are welcome to reserve by paying a deposit.
The deposit is 50% of the watch payment

10.     Warranty coverage
The warranty terms of most brands include the following:
10.1  The warranty period starts from the date of purchase
10.2  Defects in materials and manufacturing existing at the time of delivery
10.3  The warranty service is valid only after the authorized dealer completes and accurately fills in the warranty card, and indicates the date of purchase and stamps.

11.1 Battery life

   11.2 Normal wear and aging (for example: surface scratches, color changes or watchband wear and changes)
   11.3 Watches that cause problems due to abnormal use and storage, such as negligence, accident, impact, improper use, failure to follow the instructions, and any loss of the watch
   11.4 Unauthorized maintenance, misuse, negligence, abuse, accident, alteration
   11.5 The watch number does not match the one sold in this shop
   11.6 Abnormal use and storage of the watch causing problems
   11.7 Lack of the watch's warranty card and accessories, etc.